Support Portal

Visit the iland Support Portal at https://support.iland.com.

Telephone Support

In the US, Toll Free: +1.800.697.7088

In Europe: +44.0.20.7096.0149

24x7x365 Technical Support

iland technical support is available 24 hours a day, 7 days a week, 365 days a year. Our technical support starts with direct access to technicians in the iland Network Operations Center (NOC) via toll free numbers as well as direct e-mail: support@iland.com

About iland support options

Network monitoring, logging, and event management processes are executed in the NOC to ensure that pertinent information is recognized, identified, recorded, and processed in a timely manner. This level of technical support is provided for every customer that uses iland cloud infrastructure, colocation, dedicated servers, or managed services in North America and Europe. Our goal is to provide customers with a high comfort level that our network is up, running, and available 24/7.

iland offers different levels of technical support services based on client need. These can include direct access to system administrators, network engineers, DBAs, security experts, and senior architects skilled in diverse infrastructure environments. Whatever level of support you choose, our technical and managed support services will enhance your technical capabilities and extend your technical coverage.

You may also be interested in the iland Cloud Services training videos.